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Privacy Policy

A. INTRODUCTION

Apolaki Logistics and Hospitality Private Limited is a parent company of “Inlancarry” recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processor.

This Privacy Policy provides for the practices for handling and securing user's Personal Information (defined hereunder) by inlancarry and its subsidiaries and affiliates.

This Privacy Policy is applicable to any person (‘User’) who purchases, intends to purchaseor inquire about any product(s) or service(s) made available by inlancarry through any of inlancarry’s customer interface channels including its website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as "Sales Channels").

For the purpose of this Privacy Policy, wherever the context so requires "you" or "your" shall mean User and the term "we", "us", "our" shall mean inlancarry. For the purpose of this Privacy Policy, Website means the website(s), mobile site(s) and mobile app(s).

By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law
  • We will only retain personal information as long as necessary for the fulfillment of those purposes
  • We will collect personal information by lawful and fair means, where appropriate, with the knowledge or consent of the individual concerned
  • Personal data should be relevant to the purposes for which it is disclosed to us and to be used; to the extent necessary for those purposes, should be accurate, complete, and up-to-date at the time of such disclosure
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copy, use or modification as the case may be within the circumstances which are under our control
  • We will make readily available to customers, information about our policies and practices relating to the management of personal information

If at any point of time you would not like us to retain your personal information, kindly send us a written intimation for the same and we will remove the same from our database. In such a case of removal, if you wish to avail our services in future, you will be required to provide your information a fresh in order to provide you our services.

This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that information and privacy practices of inlancarry’s business partners, advertisers, sponsors or other sites to which inlancarry provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact.

This Privacy Policy is an integral part of your User Agreement with inlancarry and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.

B. TYPE OF INFORMATION WE COLLECT AND ITS LEGAL USES

The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement.

"Personal Information" of User shall include the information shared by the User and collected by us for the following purposes:

1. Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, age etc., your contact details such as your email address, postal addresses, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).

2. Other information: We many also collect some other information and documents including but not limited to:

  1. Transactional history (other than banking details) about your e-commerce activities, buying behavior.
  2. Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.
  3. Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
  4. Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.
  5. Information pertaining any other customer(s) for who you make a booking through your registered inlancarry account. In such case, you must confirm and represent that each of the other customer(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us and further be shared by us with the concerned service provider(s).

3. We may also use your Personal Information for several reasons including but not limited to:

  1. keep you informed of the transaction status;
  2. send booking confirmations either via SMS or Whatsapp or any other messaging service;
  3. send any updates or changes to your booking(s);
  4. allow our customer service to contact you, if necessary;
  5. customize the content of our website, mobile site and mobile app;
  6. request for reviews of products or services or any other improvements;
  7. send verification message(s) or email(s);
  8. Validate/authenticate your account and to prevent any misuse or abuse.

C. USE OF COOKIES

A cookie is a piece of data stored on the user's hard drive containing information about the user. Company uses cookies for maintaining privacy policies, security, session continuity, and customization purposes. If a user rejects a cookie, he/she may still use some information put on the website of the Company, but may not be able to gain access to some of the Services or use some features of the website. Company uses client IP addresses to analyze the usage of site, administer the site, vehicle users' movements within the website of the Company, and gather broad demographic information for aggregate use. Links to other sites This site contains links to other sites. Company is not responsible for the privacy practices or the content of such web sites. This links are provided only for convenience and Company does not have any relationship with such websites. If you have any queries about privacy policy of the Company, its practices on this site, or your dealings with this web site, please contact or send an email to the following ID: info@inlancarry.com

D. WITH WHOM YOUR PERSONAL INFORMATION IS SHARED

1. Service Providers and suppliers:

Your information shall be shared with the end service providers who are responsible for fulfilling your booking. It is pertinent to note that inlancarry does not authorize the end service provider to use your information for any other purpose(s) except as may be for fulfilling their part of service. However, how the said service providers/suppliers use the information shared with them is beyond the purview and control of inlancarry as they process Personal Information as independent data controllers, and hence we cannot be made accountable for the same. You are therefore advised to review the privacy policies of the respective service provider or supplier whose services you choose to avail.

inlancarry does not sell or rent individual customer names or other Personal Information of Users to third parties except sharing of such information with our business / alliance partners or vendors who are engaged by us for providing various referral services and for sharing promotional and other benefits to our customers from time to time basis their booking history with us.

2. Companies In The Same Group:

In the interests of improving personalization and service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliate or associate entities.

If the assets of inlancarry are acquired, our customer information may also be transferred to the acquirer depending upon the nature of such acquisition. In addition, as part of business expansion/development/restructuring or for any other reason whatsoever, if we decide to sell/transfer/assign our business, any part thereof, any of our subsidiaries or any business units, then as part of such restructuring exercise customer information including the Personal Information collected herein shall be transferred accordingly.

3. Business Partners And Third-Party Vendors:

We may also share certain filtered Personal Information to our corporate affiliates or business partners who may contact the customers to offer certain products or services, which may include free or paid products / services, which will enable the customer to have better service experience or to avail certain benefits specially made for inlancarry customers. Examples of such partners are entities offering co-branded credit cards, insurance, insurance cover against loss of wallet, banking cards or similar sensitive information etc. If you choose to avail any such services offered by our business partners, the services so availed will be governed by the privacy policy of the respective service provider.

inlancarry may share your Personal Information to third party that inlancarry may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting and data processing platforms.

Occasionally, inlancarry will hire a third party for market research, surveys etc. and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, alliance partners, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.

4. Disclosure Of Information

In addition to the circumstances described above, inlancarry may disclose User's Personal Information if required to do so:

  1. by law, required by any enforcement authority for investigation, by court order or in reference to any legal process;
  2. to conduct our business;
  3. for regulatory, internal compliance and audit exercise(s);
  4. to secure our systems;
  5. to enforce or protect our rights or properties of inlancarry or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such disclosure and storage.

E. CHANGES TO THE PRIVACY POLICY

We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary.

F. ELIGIBILITY TO TRANSACT WITH INLANCARRY

You must atleast 18 years of age to transact directly with inlancarry and also to consent to the processing of your personal data.

You may always submit concerns regarding this Privacy Policy via email to us at info@inlancarry.com. inlancarry shall endeavor to respond to all reasonable concerns and inquiries.